Shipping Policy

At Woven Form, every piece of string art is handcrafted to order. From preparing the design and wooden frame to carefully threading each piece, our process takes time and attention to detail. We appreciate your patience while we create your artwork.

1. Shipping Destinations and Rates

We currently ship within Australia only.

• South Australia: Free standard shipping.

• All other Australian states and territories: A flat shipping rate of AUD $30 per order.

We do not currently offer international shipping.

2. Order Processing and Production Time

As every piece of artwork is made by hand from scratch, please allow 5–10 business days for production before your order is dispatched.

This timeframe covers the manual creation and preparation of your artwork. Business days exclude weekends and public holidays.

During particularly busy periods, production may take longer. If we anticipate a significant delay, we will do our best to keep you informed.

y3. Delivery Time

Once your artwork has been completed and dispatched, delivery times depend on the destination and the shipping carrier.

The production period of 5–10 business days is separate from the shipping transit time. Delivery may take additional business days after dispatch.

Any delivery estimates provided are indicative only and are not guaranteed.

4. Tracking and Delivery

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please ensure your shipping address and contact details are correct when placing your order.

Woven Form is not responsible for delays caused by the shipping carrier, extreme weather, or other circumstances beyond our reasonable control. However, if your artwork arrives damaged or does not meet applicable consumer guarantees, please contact us so we can assist you in accordance with Australian Consumer Law.

5. Damaged Deliveries

If your artwork arrives damaged, please contact us through our Contact Us page.

Please include your order number and clear photographs of the artwork and packaging. We may ask you to return the artwork to our designated collection point for inspection.

We will provide return instructions and explain the next steps. Any applicable remedies and return shipping costs will be handled in accordance with Australian Consumer Law.

6. Contact Us

If you have any questions about shipping, production times, or your order, please contact us through our Contact Us page.

Woven Form
Website: https://wovenform.co